Frequently Asked Questions
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Do I need a tablet to start?
A tablet is recommended, but you can begin with pencil and paper and transition once comfortable.
Are courses self-paced?
Yes. Learn on your schedule. Community critiques run weekly for live feedback.
Do you provide certificates?
Yes, a digital certificate is issued upon completion of each course.
What if I’m a complete beginner?
Start with our Foundations track. It covers tools, values, and basic forms step by step.
How long do I have access after purchase?
You get ongoing access to the purchased course materials, including updates to lessons and downloadable resources.
Can I get help if I’m stuck?
Yes. You can post questions in the student community and get guidance during weekly feedback sessions.
Do you offer refunds?
If you have billing issues or purchased by mistake, contact support as soon as possible. We’ll review requests case-by-case based on access and progress.
What software do you teach?
We focus on digital illustration fundamentals that work across tools, with course modules that reference common apps like Procreate and Photoshop where relevant.